A big thank you to Carl for the lovely job he has made of laying our beautiful new carpet. 

Mr and Mrs W, Cheswardine
January 2017

Carl fitted us the most beautiful lounge and hall, stairs landing carpets this week. We are thrilled with the quality and standard of fitting. Thank you so very much.

Mr and Mrs B, Newport
July 2016

Absolutely delighted with the work Carl has done on our newly purchased rental property. The carpet has transformed the hall/stairs/landing, living room and bedroom.

As for the vinyl in the kitchen and bathroom – wow!

Very many thanks indeed.

Mr and Mrs Prior
May 2016

Cannot express how pleased we are with the superb quality carpet Carl fitted throughout our new house last week. He and his wife even re-worked their schedules to ensure we were able to get the work done on the day we got the key! He also arranged for laminate to be fitted in the lounge which looks fantastic.

We had quotes from various local companies but none of them came near to matching the competitive price Carl gave us for beautiful wool carpets.

All our neighbours and friends have commented on how great the flooring looks throughout our new home. We’re handing Carl’s business cards out as they’re constantly asking for his details!

Thank you so much.

Mr and Mrs F, Newport
May 2016

Dear Carl,

Thank you for the work you did last week in installing my mother’s new floor. I’ve summed the experience up below in case it is useful for you.

Last Thursday morning I called in at Carl Taphouse Carpets because of an urgent need to have a new vinyl floor installed so my elderly disabled mother could move her bedroom downstairs into what had been the dining room. In the afternoon Carl called round to show us samples, measure up and give us a (very decent) quote. He re-arranged his schedule so he could lay it on Friday to fit in with the arrival of a hospital bed for my mother. This was done and all looked fine. On Saturday morning TV installers came and when they left I discovered that they had accidentally damaged the new floor. I was pretty upset and called Carl who returned to make an invisible repair so Mum was able to spend Saturday night in her comfortable new room.

Mum is happy, the wood look floor is practical and fits in with her furniture. Family and visitors have admired the room and attractive floor.

Carl was very helpful, prompt and efficient. He was able to perfectly repair the damage caused by others without fuss, hesitation or charge. He helped us calmly during what was for us a stressful period of change and I would certainly recommend him.

Great service, Thank you Carl.

Nicola G
April 2016